Delete your Sudo Games account

Sudo Games is made by Many Many Things Ltd. You can delete your account and the data that goes with it at any time, from the app or by email. You don't need the app installed to ask by email.

Delete it in the app

1. Open Sudo Games and go to Settings.
2. Tap Delete account everywhere and confirm.

Your account and its cloud data are deleted straight away, and the app clears everything it stored on that device. You need to be online and signed in.

Remove this device's data, also in Settings, only clears the phone or tablet you're holding. Your account stays.

Ask us by email

If you've already removed the app, or can't get into it, email ops@manymanythings.co.uk with the subject "Delete my Sudo Games account". Send it from the email address you signed in with, and include your friend code if you have it. You'll find it in the app under Friends. If you signed in with Apple and hid your email, tell us that and give us your friend code.

We check that the request matches the account, then run the same deletion the app runs. We reply when it's done, within one month at the latest. We may ask you a question first if we can't match the request to an account.

What we delete

• Your account and the way you signed in.
• Your profile: display name, avatar and friend code.
• Your game history and saved games held in the cloud, and the levels and streaks worked out from them.
• Your friends, friend requests, blocked players, rivals and online status.
• Your notification settings and device push tokens.
• Your analytics consent record.
• Reports you made about other players, and reports other players made about you. We otherwise keep a report for up to 12 months.

In online matches you played with other people, the moves and preset chat lines stay in their match history, but they are no longer linked to your account, and the match is cleared within 30 days of ending.

Data stored only on your phone stays there until you remove it in Settings or uninstall the app.

What we keep, and for how long

• Analytics data, if you allowed analytics, is kept by our analytics provider for its retention period, then deleted or aggregated. It is not linked to your deleted account.
• Support emails, including your deletion request, are kept as long as we need them to deal with the matter, and for a reasonable period afterwards.
• A salted hash of your IP address from the feedback form, if you used it, is kept for a few days at most to limit abuse and then removed automatically.
• Records the law makes us keep, for example for tax, are kept for as long as the law says and then deleted.

Deleting your account doesn't cancel a Sudo Pro subscription. Cancel it in Google Play or the App Store, or in the app under Settings > Manage subscription, before you delete your account.

There's more in our Privacy Policy.